Shipping & Returns

https://www.dpd.ie/std-returns/Farm Wardrobe goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Agri-Promotions Limited accepts returns and will refund payment if and when customers are disappointed by Agri-Promotions Limited merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing quality) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.

• ✅ Returns accepted within 14 days of purchase
• 🚫 Items must be unused, unworn, and in original condition
• 📦 Use our tracked returns portal to start a return or exchange
• 🏬 Online orders can also be returned or exchanged in-store
• 🆓 Free returns for faulty or incorrect items (with photo proof)
• 💳 Refunds issued to original payment method (48–72 hrs after approval)
• 🔁 Exchanges may take 5–7 working days if items are made to order
• 📬 Always return items via a tracked service if not using our portal
• 🖥️ Digital, personalised, or made-to-order items cannot be returned or exchanged

How to Return an Item

To return your item for a refund or exchange, or to report a faulty or incorrect product:

1. If you are not satisfied with your purchase for any reason you should notify Farm Wardrobe by telephone or email within 10 days of receiving the goods. 
2. Call us on 044 9664 755 in the Republic Of Ireland or UK 00353 449664755
3. Go to https://www.dpd.ie/std-returns and select Farm Wradrobe (incorrectly spelt by DPD!)
4. It costs €5.99. If you are returning an item as a result of a mistake by Farm Wardrobe we will pay for the cost of postage for the return parcel (UK and Ireland only). Genuinely faulty goods will be credited in full for the item and return postage (UK and Ireland only).

Faulty or Incorrect Items

If your items are damaged or incorrect, we sincerely apologise.

• Use our returns portal and upload photographic evidence when prompted
• Once reviewed, a free return label will be issued
• Replacement items will be sent at no additional cost

If you return items using your own method, please ensure they are sent via a tracked postal service, as we cannot accept responsibility for returns unless sent through our portal.

Refunds & Exchanges

• Refunds: Processed to your original payment method within 48–72 hours after we receive your return. You’ll receive a confirmation email once complete.
• Exchanges: A new tracking code will be emailed once your replacement has been dispatched. Please allow 5–7 working days for dispatch, as some items may need to be manufactured.
• Any unpaid postage fees may be deducted from your refund.

Return Conditions

• All returns must be made within 14 days of purchase
• Items must be unused, unworn, and in their original packaging
• Returns not meeting these conditions will be denied and returned to you at your expense

Inspection of Goods

Please inspect your items upon delivery and notify us if there’s an issue:

• Within 5 working days for damaged or incorrect goods
• Within 24 hours if damage occurred during shipping (to comply with postal terms)

If your claim is accepted, we’ll arrange recovery of the goods and issue an exchange or full refund.

This does not affect your statuary rights. All returns must be sent to: Farm Wardrobe, Ballin Farm, Delvin, Co Westmeath, Ireland N91 N9WC. Tel: 00353 (0) 44966 4755.

We are unable to offer refunds on personalised embroidered products that have been incorrectly spelt as per the Farm Wardrobe Order Form